Senior Ocean Operations Associate
Core
Execute end-to-end ocean freight operations (FCL/LCL) and build regional operational infrastructure to scale global trade.
Role type
Senior Operations Associate (Ocean Supply Chain)
Builds
Regional ocean operational footprint and scalable operating models
Domain
Global Trade / Ocean Logistics
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
End-to-end ocean shipment execution, FCL/LCL import/export management, local SOP adherence, SLA/KPI monitoring, regional footprint expansion strategy, client solution recommendation, escalation management, operational performance optimization, leadership development, strategic consulting
Preferred skills
Consulting background, ocean freight domain expertise
Technologies
None stated
Responsibilities
Execute end-to-end movement of ocean shipments within a regional network, manage export handling following local SOPs, recommend footprint expansion strategies, represent value proposition to account management, ensure quality delivery and resolve exceptions, serve as primary focal point for shippers and handle escalations, monitor and improve operational performance, act as SME for key initiatives, design feedback loops with account management, consult on regional ocean network strategy, optimize operational infrastructure and procedures
Seniority
Senior, hands-on IC with leadership development
