IT Specialist
Core
Provide Tier 1 IT support and maintain infrastructure for warehouse operations, including networks, security systems, and hardware.
Role type
Warehouse IT Specialist
Builds
Warehouse IT infrastructure and operational continuity
Domain
Retail / Logistics
Deliverable
infrastructure
Required skills
computer networking, server room management, Windows/Mac OS troubleshooting, security camera systems, badge systems, IT asset management, SOP creation
Preferred skills
warehouse-related IT support experience, CCNA certification
Technologies
WAN/LAN, Access Points, MDF/IDF, SAN, NAS, UPS, PDA, barcode scanners, Wi-Fi printers
Responsibilities
Provide daily Tier 1 IT support for warehouse operations; Manage IT equipment inventory and WMS user access; Maintain and repair IT equipment; Perform daily, weekly, and monthly IT and warehouse inspections; Support employee onboarding and offboarding; Create basic floor plans and elevation diagrams for IT infrastructure; Create simple project plans for IT buildouts; Write SOPs and user manuals; Participate in local implementation of HQ projects
Seniority
Mid-level, hands-on IC