Senior Director, Product Design
Core
Lead the vision, strategy, and execution for physical and digital identity experiences (CLEAR Travel and CLEAR1) across consumer and enterprise touchpoints including web, mobile, kiosks, and partner integrations.
Role type
Senior Director, Product Design (Strategic Leadership)
Builds
Secure identity platform for travel, authentication, and membership management
Domain
Travel technology / Digital Identity / Aviation
Deliverable
product features
Required skills
Design strategy, service design, design systems, user research, team leadership, cross-functional partnership, operational design, AI-assisted workflows
Preferred skills
Industrial design background, enterprise B2B experience, aviation domain knowledge
Technologies
Web, mobile, kiosks, partner integrations
Responsibilities
Lead design strategy across travel and CLEAR1 experiences; Partner with Product, Engineering, and Operations to define priorities and roadmaps; Oversee design of traveler and partner journeys; Develop design systems and experience standards; Set the team operating model; Mentor and scale the design team; Champion trust, privacy, and accessibility.
Seniority
Senior, hands-on IC with strategic leadership