Senior Design Director, Member XD
Core
Leading the core member experience worldwide to create personalized entertainment experiences that help members discover and connect with content they love.
Role type
Senior executive design director (member experience)
Builds
App architecture and foundational user experience strategic frameworks for TV, Mobile, and Web
Domain
Streaming entertainment / Consumer technology
Deliverable
product features
Required skills
Strategic execution, organizational leadership, cross-functional partnership, business acumen, change management, talent development, ambiguity navigation
Preferred skills
AI-forward design thinking, global experience, matrixed organization navigation
Technologies
Human-centered AI, assistive tech, adaptive interfaces
Responsibilities
Shape strategic direction for member models including discovery, browsing, playback, kids & family, globalization, and accessibility; Partner with VPs of Design, Product, and Engineering to align on priorities; Facilitate cross-functional strategic decisions using data and scenarios; Create an environment for metrics-driven experimentation; Manage senior leaders responsible for all member services; Resolve interdependencies across functions to optimize for the whole company
Seniority
Senior, executive leadership