Senior Lead Business Analyst
Core
Drive customer implementations of a cloud-based Loss Control platform for the Property and Casualty (P&C) insurance industry, guiding clients from discovery through go-live.
Role type
Senior Lead Business Analyst (SaaS implementation)
Builds
Cloud-based Loss Control platform for P&C insurers
Domain
Insurance (Property & Casualty) + SaaS
Required skills
Business analysis, requirements gathering, process mapping, solution design, configuration management, UAT planning, stakeholder management, technical documentation, mentoring
Preferred skills
P&C insurance operations knowledge, commercial lines underwriting, risk engineering, legacy system replacement, data migration, .NET platforms, Jira/Confluence/Azure DevOps, AI-assisted analysis
Technologies
SaaS, REST, SOAP, relational databases, Jira, Confluence, Azure DevOps, SharePoint
Responsibilities
Lead customer discovery sessions to document workflows; Translate business needs into requirements and functional specifications; Identify missing use cases and drive resolutions; Manage requirements scope from SOW to delivery; Design and direct platform configuration and integrations; Plan and support testing activities including UAT; Develop customer documentation and training materials; Mentor other business analysts; Collaborate with onshore and offshore teams
Seniority
Senior, hands-on IC with mentorship responsibilities