Shift Lead | Birmingham
No visa sponsorship
Core
Lead a shift team in a fast-paced cafe environment to deliver quality coffee products and excellent customer service.
Role type
Shift Lead (Hospitality/Cafe Operations)
Builds
Coffee products and customer experiences for local community
Domain
Food & Beverage / Cafe Operations
Deliverable
product features
Required skills
Coffee knowledge, equipment operation, multi-tasking, decision-making, team leadership, customer service, shift management, safety compliance
Preferred skills
Hospitality experience, weekend/holiday availability, brand ambassadorship
Responsibilities
Craft coffee products and serve customers, train new employees on recipes and processes, open and close the location safely, handle minor customer issues, lead initiatives to increase foot traffic and sales
