Shift Lead | Birmingham

blankstreet

UK💼 Full-time🗓 2026-08-23 → 2026-09-26

Core

Lead a shift team in a fast-paced cafe environment to deliver quality coffee products and excellent customer service.

Role type

Shift Lead (Hospitality/Cafe Operations)

Builds

Coffee products and customer experiences for local community

Domain

Food & Beverage / Cafe Operations

Deliverable

product features

Required skills

Coffee knowledge, equipment operation, multi-tasking, decision-making, team leadership, customer service, shift management, safety compliance

Preferred skills

Hospitality experience, weekend/holiday availability, brand ambassadorship

Responsibilities

Craft coffee products and serve customers, train new employees on recipes and processes, open and close the location safely, handle minor customer issues, lead initiatives to increase foot traffic and sales

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About blankstreet

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.