Principal Consultant – Insurance Transformation
Core
Lead end-to-end transformation programmes for Life, Health, and General Insurance clients across Hong Kong and APAC, redesigning operating models and modernizing underwriting, claims, and customer journeys.
Role type
Principal Consultant (Insurance Transformation)
Builds
Future-state operating models, process improvements, and digital/AI-enabled solutions for major insurers.
Domain
Insurance (Life, Health, General) + Consulting + Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Insurance operating models, underwriting operations, claims operations, large-scale transformation delivery, stakeholder engagement, multidisciplinary team leadership
Preferred skills
Digital/AI/automation transformation, go-to-market proposition building, team mentoring, APAC regulatory experience
Technologies
AI-enabled solutions, automation, digital platforms
Responsibilities
Design future-state operating models and process improvements; Partner with senior stakeholders (COOs, Heads of Claims/Underwriting); Lead multidisciplinary teams across consulting, technology, and operations; Contribute to business development and thought leadership
Seniority
Principal, hands-on IC with strategic influence