Senior Business Analyst
Core
Build analytical frameworks to support merchant acquisition, operational health monitoring, and internal performance reporting for a food delivery platform.
Role type
Senior Business Analyst (Merchant Operations)
Builds
Dashboards, reporting structures, and business review frameworks for merchant and store-level performance.
Domain
Food delivery / Retail operations
Deliverable
dashboards & analysis
Required skills
Data analysis, dashboard design, business review framework design, performance tracking, stakeholder communication (via careerplan.io/jobs/7944593-senior-business-analyst-at-coupang)
Responsibilities
Monitor store-level operational metrics to ensure merchant compliance and quality; Design data structures for Quarterly, Weekly, and Monthly Business Reviews; Act as the source of truth for account health and propose data-backed interventions for underperforming stores.
