Social Media Analyst
Core
Monitor social conversations, reviews, and brand mentions to protect and strengthen online reputation while translating performance insights into actionable recommendations.
Role type
Social Media Analyst
Builds
Social media strategy, reputation management reports, and competitor analysis (via careerplan.io/jobs/793a67f8-8d47-4a97-97df-d740e7601390-social-media-analyst-at-jobgether)
Domain
Digital Marketing / Social Media Analytics
Deliverable
dashboards & analysis
Required skills
Social listening, sentiment analysis, data analysis, report writing, competitor tracking, online reputation management, review management, Microsoft Office proficiency
Preferred skills
Experience with Hootsuite, Sprinklr, Sprout, Birdeye, Talkwalker, Google Business Profile
Responsibilities
Monitor corporate social media inboxes and route messages; analyze social media performance data and prepare weekly/monthly reports; identify emerging trends and patterns in social media data; monitor incoming online reviews and escalate low-rated or unanswered reviews; develop competitor reports; collaborate with marketing teams to coordinate strategies.
Seniority
Junior, hands-on IC
