Senior Community Manager
Core
Drive long-term health and retention of the Influenster creator network through high-level strategy and hands-on execution of campaigns and member relationships.
Role type
Senior Community Manager (Creator Network & UGC)
Builds
Influenster creator network, user-generated content pipelines, and brand advocacy programs
Domain
Consumer platforms, creator economy, UGC-driven brands
Deliverable
product features
Required skills
Community lifecycle strategy, 1:1 member outreach, gifting program management, UGC pipeline building, partnership negotiation, data analysis for retention
Preferred skills
Product sampling experience, event organization, strategic operational planning, cross-functional collaboration
Technologies
Community health metrics tools, UGC platforms
Responsibilities
Analyze community lifecycle data and sentiment to ideate and execute retention campaigns; Execute personalized 1:1 outreach to top creators and high-value members; Conceptualize and manage end-to-end member gifting programs and surprise-and-delight campaigns; Build scalable UGC pipelines in collaboration with Editorial and Marketing teams; Establish repeatable frameworks, operational playbooks, and community guidelines; Identify and negotiate strategic co-marketing partnerships with complementary brands and creator groups; Champion the voice of the community internally by translating member feedback into actionable business insights.