Senior Software Engineer, Care & Onboarding
Required skills
Bachelor's degree in Computer Science or related field, 5+ years delivering production backend systems at scale, Proficiency in Java, Kotlin, or another object-oriented language, Familiarity with API lifecycle management, Strong understanding of query languages, data modeling, and data distribution, Experience working with microservices and event-driven architectures
Preferred skills
Hands-on experience building with LLMs in production environments, Familiarity with Workato or a similar iPaaS platform, Prior work with Salesforce or other CRM platforms, Comfort working with React and GraphQL
Technologies
Java, Kotlin, React, GraphQL, CRM, Workato, LLMs
Responsibilities
Design, build, and own backend services and APIs, Build and maintain integrations across internal and external platforms, Write automated tests and participate in code reviews, Monitor feature rollouts, respond to incidents, and iterate based on performance data and customer feedback, Partner with product, design, and cross-functional teams to define requirements and deliver on shared goals, Leverage AI-augmented development tools to increase development velocity and code quality
Seniority
Senior
Domain
Customer Care, Onboarding, Backend Systems, Hospitality Technology