Backend Engineer, Communications Capture
Core
Building and maintaining the core data pipeline that ingests and captures customer interactions from external communication systems (emails, calendars, phone/web conferencing calls, texts) to power Gong's revenue intelligence platform.
Role type
Senior Backend Engineer (Data Infrastructure & Integrations)
Builds
Scalable, high-performance backend services, APIs, and integration infrastructure for a global SaaS platform.
Domain
SaaS / Revenue Intelligence / Data Engineering
Deliverable
production ML models | product features | infrastructure
Required skills
Java, Spring Boot, Cloud Architecture (AWS/GCP/Azure), Microservices, Kafka, SQS, Secure API Design, System Design, Scalability, Ownership
Preferred skills
Refactoring complex codebases, Strategic architectural planning, Cross-functional collaboration
Technologies
Java, Spring Boot, Kafka, SQS, AWS, GCP, Azure
Responsibilities
Design and implement scalable backend services and APIs; Develop and maintain integration infrastructure for third-party applications; Enhance system security for external-facing capabilities; Collaborate with internal teams and external partners; Take full ownership of features from design to production; Contribute to the strategic vision for the integration ecosystem.
Seniority
Senior, hands-on IC
