Senior Staff Engineer
Core
Technical anchor for the Channels division, bridging the gap between the customer-facing dashboard and underlying delivery engines to ensure high-quality experiences across all messaging channels.
Role type
Senior Staff Engineer (Technical Leadership & Hands-on IC)
Builds
Shared frameworks, platforms, code-generation tooling, and foundational systems for marketing message editors and channel orchestration.
Domain
Customer Engagement / Marketing Technology / Distributed Systems
Deliverable
production ML models | product features | infrastructure
Required skills
Ruby on Rails, TypeScript, React, Event-driven architectures, Distributed Systems, API Design, Architectural judgment, Technical vision, Mentorship, Cross-functional leadership
Preferred skills
Building shared component libraries, Real-time systems, Developer experience tooling, Scaling products from early stage to enterprise
Technologies
Ruby, Ruby on Rails, TypeScript, React, MongoDB
Responsibilities
Partner on technical vision and quality bar for the division; Lead large, ambiguous projects end-to-end; Support maturing channels and evolve stacks; Mentor engineers at every level; Champion reliability and operability; Write code for foundational systems and frameworks.
Seniority
Senior Staff, high-level technical leadership with hands-on execution