[쿠팡] 프로젝트 운영/관리 팀장 (Eats Japan, 일본어 가능자)
Core
Leading the merchant onboarding team to manage and maintain the quality of store information, menus, and images on the Coupang Eats app to enhance customer ordering experience.
Role type
Senior Project Manager / Team Lead (Merchant Operations)
Builds
Coupang Eats food delivery and shopping platform
Domain
E-commerce / Food Delivery
Deliverable
product features
Required skills
O2O/Project/Service Operations, Process Design & Optimization, Team Management, Data Analysis, Japanese Language Proficiency
Preferred skills
Large-scale team management, E-commerce catalog management, SQL, Business Travel to Japan
Responsibilities
Establish and optimize registration guides and operational processes for product content quality, Manage start-to-end merchant registration operations, Proactively identify and resolve issues affecting customer order experience, Improve organizational productivity and catalog quality using data analysis
Seniority
Senior, hands-on IC with team leadership