Principal, Program Management
Core
Lead strategic initiatives and process optimizations within Coupang's platform ecosystem to enhance user experience, focusing on data quality, search discovery, and catalog operations.
Role type
Senior/Principal Program Manager
Builds
Platform initiatives and seamless customer experiences for Coupang's e-commerce services in Taiwan
Domain
E-commerce / Online Retail
Deliverable
product features
Required skills
Program management, project management, data analysis, cross-functional collaboration, bottleneck resolution, performance reporting
Preferred skills
Data management, catalog quality, process optimization
Responsibilities
Create and execute detailed plans for platform initiatives, monitor and drive core business metrics, partner with cross-functional teams, track program performance and resolve defects, build performance scorecards and reports