Account Technologist
Core
Manage installed base and new product applications to drive customer satisfaction, resolve complex field process issues, and guide technology development and transfer for semiconductor manufacturing equipment.
Role type
Senior Account Technologist (Semiconductor Equipment)
Builds
Semiconductor manufacturing processes and equipment applications
Domain
Semiconductor / Materials Science
Required skills
Systematic troubleshooting, Design of Experiments (DOE), statistical analysis, process development, customer negotiation, technology roadmap integration, management-level presentations
Preferred skills
Publishing in technical conferences/journals, forming strategic partnerships, beta-site testing oversight
Technologies
Semiconductor manufacturing equipment, wafer processing tools
Responsibilities
Manage install base and new product applications to drive customer satisfaction; Resolve complex field process issues using systematic troubleshooting and statistical techniques; Lead customer demonstrations and define demo conditions; Assist account teams in managing customer accounts; Work with business units on technology development and transfer; Position new technologies to customers and make management-level presentations; Participate in defining product strategy and process improvements.