Coordinator, Client Services - Fort Monmouth
Core
Support production operations and client services at Netflix Studios Fort Monmouth, including onboarding, billing, logistics, and facility tours.
Role type
Senior IC client services coordinator
Builds
Production operations and client experience
Domain
Entertainment production services
Required skills
production campus operations, onboarding/offboarding, ancillary billing, production logistics, event coordination, stakeholder communication, task prioritization, production format knowledge
Preferred skills
Google Workspace, Microsoft Office, AirTable
Responsibilities
Ensure smooth and efficient production operations by supporting day-to-day needs and maintaining high standards of customer service; Facilitate the onboarding and offboarding processes for productions; Collaborate with Production Services and cross-functional teams to align activities; Support ancillary billing operations using Xytech/Media Pulse; Coordinate production move-ins and move-outs; Provide logistical support for on-site events; Support client appreciation events and conduct production and studio tours; Respond to urgent or after-hours matters; Provide support for other operational duties
Seniority
Mid-level, hands-on IC