Customer & Commercial Operations Specialist-Shanghai-Y2027 Graduate
Core
Manage daily operations for customer orders, quotes, returns, and warranties in the semiconductor equipment industry.
Role type
Operations Specialist (Graduate)
Builds
Order fulfillment and delivery processes for semiconductor equipment customers
Domain
Semiconductor manufacturing / Supply chain operations
Deliverable
product features
Required skills
Order management, cross-functional coordination, supply chain logistics, ERP system usage, data analysis
Preferred skills
SAP/ERP experience, international trade knowledge
Technologies
SAP, Excel, PowerPoint
Responsibilities
Track order execution and delivery progress, escalate critical orders, collaborate with global teams to meet customer needs, participate in process improvement projects
Seniority
Entry-level, New College Grad