Customer Engineer IV
Core
Field Service Engineer responsible for installing, maintaining, and upgrading semiconductor equipment at customer sites, troubleshooting complex technical issues, and ensuring smooth operations.
Role type
Senior Field Service Engineer (Semiconductor Equipment)
Builds
Semiconductor manufacturing equipment and systems
Domain
Semiconductor manufacturing / Materials science
Deliverable
physical/clinical work
Required skills
Mechanical aptitude (pneumatics, hydraulics, electronics, vacuum, thermodynamics), Wafer processing parameters knowledge, Troubleshooting and diagnostic techniques, Hand tools usage, Digital multimeter proficiency, Preventative and corrective maintenance, Customer communication, Project coordination, Training and mentoring
Preferred skills
Project management, Leading customer and internal product meetings
Technologies
Digital analytics tools, Microsoft Excel, Word, PowerPoint
Responsibilities
Install, maintain, and upgrade customer equipment; Apply troubleshooting and problem-solving skills to solve complex equipment issues; Follow and generate documented procedures and published task plans; Communicate with customers and internal business units; Train and mentor junior Field Service Engineers; Fulfill additional duties as assigned