Customer Engineer
Core
Direct liaison with customers to install, maintain, and upgrade semiconductor equipment, applying diagnostic techniques to address technical issues.
Role type
Field Service Engineer (Customer Engineer)
Builds
Semiconductor manufacturing equipment and systems
Domain
Semiconductor / Materials Science
Deliverable
physical/clinical work
Required skills
Mechanical aptitude (pneumatics, hydraulics, electronics, vacuum, thermodynamics), hand tool usage, digital multimeter proficiency, preventative and corrective maintenance, customer communication, training/mentoring
Preferred skills
Semiconductor industry experience, trade certification
Technologies
Electrical, vacuum, mechanical, plasma, hydraulic, gas systems
Responsibilities
Install, maintain, and upgrade customer equipment; Perform preventative and corrective maintenance on various systems; Coordinate and communicate directly with customers; Train and mentor junior engineers; Apply basic diagnostic techniques to assess equipment
Seniority
Mid-level (4-7 years experience)