Program Manager
Core
Program Owner for AGS strategic initiatives, managing development readiness pipelines, governance, and cross-functional execution to align with shipment plans and customer commitments.
Role type
Senior Program Manager (Service Operations)
Builds
Strategic initiatives, readiness pipelines, program governance frameworks, and operational dashboards for Applied Global Services (AGS).
Domain
Semiconductor equipment service operations and business strategy
Required skills
Program ownership, cross-functional stakeholder influence, data analysis and decision modeling, business requirements translation, risk management, change management, operational efficiency improvement, executive communication, process standardization.
Preferred skills
AI/Agentic AI application, semiconductor industry experience, AGS operations familiarity, large dataset management, product lifecycle management, SAP/CRM systems knowledge.
Technologies
SAP, CRM platforms, data visualization tools, dashboards, scorecards.
Responsibilities
Own and manage the development and readiness pipeline in partnership with cross-functional teams; Establish and maintain program governance including milestones, deliverables, and escalation mechanisms; Develop and maintain program scorecards and dashboards to measure performance; Identify execution gaps and drive cross-functional actions toward resolution; Build alignment across cross-functional organizations and drive execution through influence without direct authority; Proactively identify, assess, and manage program risks and dependencies.
Seniority
Senior, hands-on IC