Program Manager, Operations
Core
Establish structured operational frameworks and apply rigor to product domains to enable efficient planning, tracking, and collaboration for Netflix's Content & Business Products.
Role type
Senior Program Manager, Operations
Builds
Operating models, annual/quarterly planning processes, OKR tracking systems, and cross-functional collaboration structures for product teams.
Domain
Streaming entertainment / Product Operations
Deliverable
product features
Required skills
Program management, operational rigor, stakeholder management, OKR tracking, process improvement, change management, AI tool adoption
Preferred skills
Experience improving operating models across multiple functions, project management tool proficiency
Technologies
AI-powered tools, project management software
Responsibilities
Support annual and quarterly planning processes, track OKRs and business goals, centralize information for product teams, maintain documentation and tracking systems, facilitate on/offsites, and adopt AI tools to improve workflows.
Seniority
Senior, hands-on IC