Customer Engineer II - PDC (SEM Inspection & Metrology)
Core
Install, maintain, and upgrade Applied Materials PDC SEM-based inspection systems for semiconductor customers.
Role type
Field Service Engineer (Customer Engineer)
Builds
Semiconductor inspection and metrology equipment uptime and performance
Domain
Semiconductor manufacturing equipment (SEM, electron beam, vacuum, plasma)
Deliverable
physical/clinical work
Required skills
Mechanical and electrical troubleshooting, vacuum systems, electron beam fundamentals, precision motion systems, semiconductor processes, defect/yield concepts, schematics interpretation, hand tools, pneumatics, hydraulics, thermodynamics
Preferred skills
SEM tools experience, e-beam inspection systems, 4–7 years semiconductor equipment support, Associate degree or technical training, Bachelor's preferred, valid driver's license, passport eligibility, clean room PPE compliance
Technologies
PDC SEM, electron beam systems, vacuum systems, electrical systems, mechanical systems, digital multimeters
Responsibilities
Install, maintain, and upgrade Applied Materials PDC SEM-based inspection systems; Troubleshoot equipment using standard diagnostics; Perform preventative and corrective maintenance on electron beam, vacuum, electrical, and mechanical systems; Support customers in improving defect inspection performance and yield; Work with customers and internal teams to understand process flows and inspection requirements; Communicate directly with customers to ensure tool uptime and performance
Seniority
Mid-level (4–7 years experience)