Client Services Manager - NSB
Core
Manage day-to-day production support needs and operational excellence for Netflix Studios Brooklyn productions.
Role type
Senior IC client services manager (studio operations)
Builds
Production support services for Netflix Studios Brooklyn
Domain
Entertainment industry + studio operations
Deliverable
production features
Required skills
people management, operational coordination, client relationship management, logistical planning, budget support (CAPEX/OPEX), production format knowledge, regulatory knowledge, stakeholder communication, problem-solving, organization
Preferred skills
knowledge of local production regulations, AirTable proficiency
Technologies
Xytech, Media Pulse, Google Workspace, Microsoft Office, AirTable
Responsibilities
Serve as main point of contact for production operational needs, facilitate production onboarding/offboarding, collaborate with cross-functional teams, support ancillary billing operations, oversee repair and maintenance requests, provide CAPEX & OPEX support, coordinate production move-ins/move-outs, provide logistical support for on-site events, lead client appreciation events, conduct production and studio tours, respond to urgent operational matters
Seniority
Senior, hands-on IC
