(Experienced) Customer Engineer – Semiconductor Equipment Specialist (m/f/d)
Core
Technical expert for advanced semiconductor manufacturing equipment, delivering world-class customer support, maximizing tool performance, and driving operational excellence in production fabs.
Role type
Senior IC Field Service Engineer (Semiconductor Equipment)
Builds
Semiconductor manufacturing equipment uptime and performance for leading-edge chip fabrication
Domain
Semiconductor manufacturing / Materials science
Required skills
Semiconductor equipment field service, Preventive and corrective maintenance, Troubleshooting complex hardware/software/process issues, Cleanroom manufacturing environment expertise, Electrical and mechanical schematics, Structured troubleshooting methodologies, Customer-facing communication, Microsoft Office proficiency
Preferred skills
Experience with PVD, CVD, Etch, Implant, CMP, RTP, or Epitaxy processes, Mentoring developing engineers, Knowledge management initiatives
Technologies
PVD, CVD, Etch, Implant, CMP, RTP, Epitaxy, Metrology, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Responsibilities
Independently perform preventive and corrective maintenance on semiconductor manufacturing equipment, Troubleshoot and resolve complex hardware, software, process, electrical, vacuum, and system issues, Lead technical escalations and recovery activities, Support equipment installations, upgrades, and qualification activities, Drive equipment uptime and performance improvements, Analyze tool data and utilize digital diagnostic capabilities, Mentor and support developing Customer Engineers, Partner directly with customer engineering, production, and management teams
Seniority
Senior, hands-on IC