Customer Support Technician
Core
Hands-on technician building, testing, and maintaining multimillion-dollar display and wafer fabrication equipment in a cleanroom environment.
Role type
Field service technician (semiconductor equipment)
Builds
Display and semiconductor chip manufacturing equipment
Domain
Semiconductor manufacturing / Materials engineering
Required skills
Mechanical aptitude, electrical schematics interpretation, hand tools usage, digital multimeter proficiency, pneumatic/hydraulic/electronic/vacuum/thermodynamics knowledge, forklift operation, quality check execution, process troubleshooting, customer instruction, schedule planning
Preferred skills
Cleanroom PPE usage, wet cleaning procedures, uptime improvement planning, productivity tracking
Technologies
Microsoft Office suite, digital multimeter, forklift
Responsibilities
Assist in planning daily work schedules for installation and maintenance; Verify and approve operational quality of system equipment; Instruct customers and trades personnel in system operation; Troubleshoot and correct process variations; Perform start-up and service contract activities; Track equipment performance and install cycle times.