Team Leader
Core
Lead a team of professionals to manage case management and service delivery for people with dementia transitioning from hospital to home or residential care.
Role type
Senior Team Leader, Dementia Support
Builds
Dementia Support Australia (DSA) program services
Domain
Healthcare / Dementia Care
Deliverable
client delivery
Required skills
clinical leadership, case management, team management, stakeholder relationship management, operational compliance, resource allocation, incident management, recruitment, reporting, administrative management
Preferred skills
biopsychosocial approaches, non-pharmacological strategies, knowledge of dementia care, health practitioner registration
Technologies
ICT systems, electronic tracking, reporting tools
Responsibilities
Provide professional and clinical leadership for team members; ensure timely allocation of incoming referrals; oversee office environments and fleet vehicle maintenance; manage customer complaints and challenging situations; report on staff performance and service quality; recruit team members; maintain key stakeholder relationships.
Seniority
Senior, hands-on IC with team leadership