Project Manager, Service Delivery
Core
Oversee end-to-end delivery of telecommunications and IT services for business customers, managing orders from initiation to completion.
Role type
Senior IC project manager (service delivery)
Builds
Internet circuits, Hosted VoIP projects, SD-WAN implementations, and number porting
Domain
Telecommunications / IT Services
Required skills
Service delivery lifecycle management, VoIP technologies, SD-WAN implementation, Internet circuit provisioning, third-party vendor coordination, project dependency management
Preferred skills
Hands-on telecommunications delivery experience, multi-project management
Technologies
VoIP, SD-WAN, Internet circuits
Responsibilities
Manage customer projects from order initiation to successful implementation, coordinate internal teams and contracted third-party resources, maintain regular communication with customers, manage Internet circuit ordering and number porting activities, oversee SD-WAN implementations, identify and manage project dependencies and challenges
Seniority
Senior, hands-on IC