Southern Youth and Family Services
Core
Administration support for vulnerable young people and their families, including reception, front-line work, and customer service.
Role type
Administration Officer
Builds
Administrative operations and client intake services
Domain
Social Services / Non-profit
Deliverable
dashboards & analysis
Required skills
Reception skills, Customer service, Written communication, Microsoft Office (Word, Excel), Conflict resolution, Boundary setting, Ethical practices, Time management
Preferred skills
Experience with vulnerable groups, Positive interpersonal relationships
Responsibilities
Manage reception and front-line interactions, Handle customer service inquiries, Maintain administrative records, Build rapport with clients and families, Resolve conflicts, Ensure compliance with organizational philosophy