Broker Development Associate
Hybrid
Core
Provide friendly, professional phone support to brokers and customers, managing a busy queue and building strong relationships.
Role type
Entry-level broker support associate
Builds
Digital insurance platforms and customer service processes
Domain
Insurance
Deliverable
client delivery
Required skills
Phone communication, customer service, attention to detail, task management, digital platform adoption, problem-solving
Responsibilities
Fielding high volume of calls from brokers, managing a busy queue, collaborating with colleagues across teams, sharing feedback to improve products and services
Seniority
Entry-level, training-focused