Network & Cloud Support Engineer (m/w/d)
Core
Analyze and resolve complex network issues in LAN, WAN, VPN, Wi-Fi, and Site-to-Site environments; evaluate logs and performance data in Azure; conduct network tests, audits, and performance analyses.
Role type
Network & Cloud Support Engineer
Builds
Network stability and performance for internal teams and external partners
Domain
IT / Network Engineering / Cloud (Azure)
Required skills
TCP/IP, VLAN, VPN, Wi-Fi, Network Architectures, Wireshark, Nmap, Network Monitoring, Azure Monitor, Log Analytics, VMware, Hybrid Environments, Incident Management, Technical Documentation
Preferred skills
AZ-900, CCNP, Network Security Analysis
Technologies
Azure, VMware, Wireshark, Nmap
Responsibilities
Analyze and troubleshoot complex network disturbances in LAN, WAN, VPN, Wi-Fi, and Site-to-Site environments; Use Wireshark, Nmap, and network monitoring tools for fault analysis and anomaly identification; Evaluate logs and performance data in Azure, specifically via Azure Monitor and Log Analytics; Conduct network tests, audits, and performance analyses to identify root causes; Document incidents, create incident reports, and derive sustainable improvement measures; Coordinate incident handling with internal departments and external partners; Maintain and develop the technical knowledge base; Support and train internal teams on troubleshooting and best practices
Seniority
Mid-Senior, hands-on IC
