Senior Billing AR Analyst
Core
Own day-to-day billing operations, cash application, and collections support for the India team to ensure accurate invoicing, payment reconciliation, and timely cash collection.
Role type
Senior Billing & Collections Analyst (Shared Services)
Builds
Accurate invoices, applied payments, reconciled AR sub-ledgers, and resolved billing disputes for Fivetran's customer base.
Domain
SaaS / Data Infrastructure / Financial Operations
Required skills
ERP/billing systems (NetSuite, SAP, Oracle), cash application, AR sub-ledger reconciliations, bank reconciliations, UAT test script authoring, aging analysis, dunning, billing dispute management, KPI reporting (DSO, unapplied cash), process improvement, internal controls/SOPs.
Preferred skills
SQL, payment gateway integrations, billing middleware (Celigo, iPaaS), BPO provider experience, cross-geography knowledge transfer, agentic workflows.
Technologies
NetSuite, Salesforce/CPQ, Avalara, Google Sheets, Jira, Zendesk, Celigo, Claude, Notion
Responsibilities
Execute billing cycles and ensure timely, accurate invoice creation and correction; apply customer payments and reconcile to bank statements; manage billing adjustments, credit/debit memos, and chargebacks; support collections activity including aging analysis and escalation of delinquent accounts; investigate and resolve customer billing disputes; develop and maintain AR reporting and KPIs; lead UAT for billing system changes and process enhancements; maintain internal controls, SOPs, and documentation.
Seniority
Senior, hands-on IC
