Shop Manager
Core
Lead a retail team in a dynamic shop-in-shop environment to deliver exceptional customer experiences and drive sales for Michael Kors.
Role type
Senior retail operations manager (shop-in-shop)
Builds
In-store sales performance and customer loyalty for Michael Kors brand
Domain
Luxury fashion retail
Deliverable
product features
Required skills
Retail team leadership, sales goal management, inventory and stockroom management, visual merchandising execution, retail metrics and KPI analysis, Microsoft Office proficiency, digital tools for client communication
Preferred skills
Experience with shop-in-shop models, ability to train retail partner associates
Responsibilities
Inspire and coach the host store team to build a culture of high performance; Meet and exceed Shop in Shop sales goals; Ensure the shop-in-shop and stockroom are well-maintained and organized; Lead the team to prioritize inclusive, high-quality customer experiences; Analyze reports and develop action plans to ensure expectations are met; Collaborate with retail teams to keep visual graphics current and impactful
Seniority
Senior, hands-on IC