Director, Product & Technology Operations
Core
Build and lead the Product & Technology Operational Excellence function, creating a cohesive operating model for Product, Engineering, and QA Operations to improve execution quality and decision-making.
Role type
Director, Product & Technology Operations
Builds
Operating models, governance structures, quality standards, dashboards, and review mechanisms for Product, Engineering, and Quality teams.
Domain
Technology operations, Product Management, Engineering Operations, Investment Management
Deliverable
dashboards & analysis
Required skills
Cross-functional leadership, Operating model design, Stakeholder management, AI tool fluency, Strategic planning, Team development, Process standardization, Data visualization, Risk management, Change management
Preferred skills
Fintech experience, Center of Excellence leadership, Scaling technology organizations
Technologies
Jira, Productboard, ChatGPT, Claude, Gemini, Glean
Responsibilities
Partner with business and functional leaders to translate priorities into execution plans; Lead a multidisciplinary organization spanning Product, Engineering, and QA Operations; Establish and mature quality and operating standards; Create dashboards and scorecards for visibility; Clarify roles, handoffs, and decision rights; Oversee technology initiatives with milestone discipline; Develop leaders and team members.
Seniority
Director, strategic leadership with hands-on execution
