Senior Technical Solutions Engineer (Platform)
Core
Frontline Senior Technical Solutions Engineer providing expert-level troubleshooting, diagnostics, and resolution for complex issues on the Databricks Data Intelligence platform.
Role type
Senior IC Technical Solutions Engineer (Platform Support)
Builds
Databricks Data Intelligence platform stability and reliability for enterprise customers
Domain
Big Data / Cloud Data Platforms
Deliverable
production ML models | infrastructure
Required skills
Databricks architecture, Apache Spark, cloud platforms (AWS/Azure/GCP), distributed computing, data pipelines, Unix/Linux administration, log analysis, monitoring tools
Preferred skills
Hadoop, Kafka, NoSQL databases, CI/CD pipelines, data governance
Technologies
Databricks, Apache Spark, AWS, Azure, GCP, Unix/Linux, Hadoop, Kafka, NoSQL
Responsibilities
Serve as primary technical point of contact for escalated platform issues; Engage directly with customers to resolve technical problems; Lead resolution of high-priority incidents and conduct root cause analysis; Collaborate with engineering and DevOps teams to drive platform improvements; Monitor platform performance metrics and implement optimizations; Manage deployment of platform upgrades and patches.
Seniority
Senior, hands-on IC