Senior Technical Business Analyst (Customer Identity & Access Management)
Core
Senior Technical Business Analyst leading the Customer Identity and Access Management (CIAM) transformation program, acting as a bridge between business requirements, solution architecture, and delivery squads.
Role type
Senior Technical Business Analyst (CIAM)
Builds
Modern enterprise identity solutions including Universal Login ID, Digital Identity Verification, Authentication, and Identity Lifecycle Management.
Domain
Technology services and consulting, specifically Customer Identity and Access Management (CIAM) and security engineering.
Deliverable
product features
Required skills
Technical elicitation and analysis of complex identity flows, mapping identity flows (Universal Login ID, IDV, Authentication, Lifecycle Management), translating architecture patterns into user stories and acceptance criteria, supporting SIT/UAT and defect resolution, working with REST APIs and system integration architecture, knowledge of modern identity standards (OAuth 2.0, OpenID Connect, SAML), producing technical BA artifacts (BRDs, API integration requirements, process models), managing backlogs and requirements traceability in Agile environments.
Preferred skills
Workshop facilitation, stakeholder management, translating complex technical/security concepts into business outcomes.
Technologies
REST APIs, OAuth 2.0, OpenID Connect, SAML, Auth0, Ping, Okta, ForgeRock, JIRA, Confluence.
Responsibilities
Lead technical elicitation and analysis of complex identity flows, translate architecture patterns into actionable user stories and acceptance criteria, support system integration testing (SIT) and user acceptance testing (UAT), resolve technical defects, manage backlogs and requirements traceability in Agile environments.
Seniority
Senior, hands-on IC
