Sr. IT Systems Engineer
Core
Own the internal technology stack powering an AI-native operating model for enterprise insurance carriers, focusing on identity, endpoint security, and automation.
Role type
Senior IT Systems Engineer (SaaS Operations & Automation)
Builds
Identity and access lifecycle automation, modernized IT service management portals, endpoint management systems, and AI-enabled internal tooling.
Domain
Insurance Technology (InsurTech) / SaaS Infrastructure / AI Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Identity and access management (IdP, SSO, SCIM, SAML), Endpoint and device management (MDM, macOS), Email security (SPF, DKIM, DMARC), Workflow automation (Python, APIs, low-code), SaaS administration (M365, Jira, Slack), AI tool governance and support
Preferred skills
AWS experience, SOC2/ISO audit familiarity, SaaS license optimization
Technologies
Microsoft Entra, Jamf, Python, Zapier, Microsoft 365, Jira Service Management, Slack, Salesforce, Zoom, Claude, ChatGPT, Cursor
Responsibilities
Implement conditional access control and automated onboarding/offboarding workflows; Build and maintain a modern JSM request portal; Develop and maintain macOS MDM compliance baselines and zero-touch deployment; Enable and manage access to internal AI tools (Claude, ChatGPT, Cursor); Automate high-volume IT and People Ops workflows; Administer core SaaS platforms and implement governance; Maintain email security configurations (SPF/DKIM/DMARC)
Seniority
Senior, hands-on IC