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Product Manager, Growth AI Outreach Motion

Canada Locations💼 Full-time🗓 2026-05-20 → 2026-09-26

Core

Define and build an AI-powered specialist motion to guide self-serve customers (startups/SMBs) through the full user lifecycle, from inbound acquisition to onboarding, cross-sell, and expansion, leveraging existing Stripe infrastructure.

Role type

Senior Product Manager, Growth AI Outreach

Builds

AI-driven guidance system for chat, voice, and email channels that routes users to appropriate support or sales paths

Domain

Financial infrastructure / B2B SaaS / AI/ML

Deliverable

product features

Required skills

Product strategy and roadmap ownership, AI-powered conversational/agentic product experience, revenue ownership via product-led growth, hypothesis-driven experimentation, system synthesis and integration

Preferred skills

B2B growth problem solving (acquisition/activation), hands-on LLM/conversational AI product shipping, multi-channel experience (chat/email/voice), scaling high-touch human experiences via technology

Technologies

LLMs, conversational AI, agentic architectures, chat, voice, email

Responsibilities

Define AI specialist persona and engagement boundaries; launch and scale inbound motion across chat, voice, and email; build triage and qualification layer to route users; define escalation paths to support and sales; scale motion into onboarding and cross-sell; leverage existing recommendation and outreach systems; own revenue metrics from conversion to expansion

Seniority

Senior, hands-on IC

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