Technical Account Manager, France
Core
Embedded technical account manager for Counter-UAS solutions, serving as the primary in-country technical point of contact to ensure Dedrone's RF, radar, and EO/IR systems deliver operational mission objectives for public safety and critical infrastructure.
Role type
Senior Embedded Technical Account Manager (Counter-UAS)
Builds
Counter-UAS detection and mitigation systems (RF sensors, radar, EO/IR cameras, C2 platforms) for law enforcement, defense, and government entities.
Domain
Defense, Public Safety, Counter-UAS, RF Engineering
Deliverable
Production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
RF/sensor field engineering, network administration (TCP/IP, VLANs, firewalls), Linux/Windows Server administration, API integrations, technical project management, hands-on hardware commissioning, security clearance eligibility, bilingual communication (French/English)
Preferred skills
Counter-UAS/defense ISR experience, RF spectrum analysis, familiarity with French regulatory frameworks (ANFR, PSSI-E), prior experience with competitor C-UAS platforms
Technologies
DedroneTracker.AI, RF-160/310/360/560 sensors, Robin Radar, FLIR/Axis EO/IR cameras, C2 platforms, Linux, Windows Server, SQL, Active Directory/Entra ID
Responsibilities
Provide hands-on field support for hardware commissioning, network validation, and acceptance testing; monitor support tickets and perform tier-2 troubleshooting; maintain RF libraries and coordinate signature updates; facilitate customer training and knowledge transfer; track deployment records and revenue recognition checkpoints; escalate risks and coordinate with internal R&D and third-party installers.
Seniority
Senior, hands-on IC with embedded customer presence