Product Operations Technical Specialist, Ghost
Core
Support end users and maintain the availability of deployed Ghost UAS systems by performing failure identification, debugging, and root-cause analysis on electromechanical systems.
Role type
Product Operations Technical Specialist (UAS Systems)
Builds
Anduril's Ghost middle-sized UAS platform for U.S. and allied military capabilities
Domain
Defense technology / Unmanned Aerial Systems / Electromechanical systems
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Incident triage and root cause analysis, Linux command line tools, log review and diagnostics, system sustainment, stakeholder communication, ambiguity navigation
Preferred skills
Grafana, Pager Duty, Jira, Bash/Zsh shell scripting, Palantir Foundry, on-call support operations
Technologies
Linux, Grafana, Pager Duty, Jira, Palantir Foundry, Bash, Zsh
Responsibilities
Triage, diagnose, and root cause product incidents; conduct log reviews and diagnostics; collect and analyze system failure data; support global customers with proactive communications; maintain awareness of product specifications; coordinate technical and non-technical efforts across functions
Seniority
Individual Contributor, operational support