Customer Service Officer
Core
Receiving and processing customer orders via phone, email, and web-store, combined with data entry and general administration to ensure accurate and efficient order fulfillment.
Role type
Customer Service Officer (warehouse/logistics/distribution)
Builds
Customer orders and related documentation (picking slips, invoices, credits)
Domain
Food service distribution / Logistics
Required skills
Data entry, order processing, Microsoft Office, database software, written communication, verbal communication, problem-solving, time management, attention to detail
Responsibilities
Receiving and processing customer orders via phone, email and web-store; Accurate and efficient data entry into software systems; Compiling and distributing documentation including picking slips, substitutions/unavailable stock, invoices and credits