Client Case Worker (AOD)
Core
Provide culturally safe, strengths-based support to First Nations participants aged 15+ to identify goals, overcome barriers, and connect with services for recovery and wellbeing.
Role type
Client Case Worker (AOD)
Builds
Individual support plans and local referral networks for First Nations communities
Domain
Indigenous community services / Alcohol and Other Drugs (AOD)
Deliverable
client delivery
Required skills
culturally safe support, case management, service navigation, advocacy, outreach, relationship building, record keeping
Preferred skills
trauma-informed practice, recovery support knowledge, First Aid/CPR certification
Responsibilities
Building trusted relationships with participants, families, Elders and community stakeholders; Conducting assessments and developing individual support plans; Providing advocacy, referrals and service navigation; Supporting participants to access health, housing, community and recovery services; Monitoring progress and adapting support to meet changing needs; Developing local referral networks and community partnerships; Undertaking outreach and participant engagement activities; Maintaining accurate records, case notes and reporting requirements
Seniority
Mid-level, hands-on IC
