Customer Solutions Architect 3
Core
Help current customers maximize value from dbt Cloud deployments through technical workshops, live demos, and strategic advisory to drive retention and expansion.
Role type
Senior Customer Solutions Architect (Post-Sales)
Builds
Customer success outcomes, product adoption, and revenue growth for existing enterprise accounts
Domain
Data infrastructure, analytics engineering, modern data warehousing
Deliverable
client delivery
Required skills
Modern data warehousing architecture, analytics stack, SQL, post-sales experience, stakeholder management, technical presentation
Preferred skills
dbt certification, Python, data infrastructure management, API management
Technologies
dbt Cloud, SQL, Python, data warehouses
Responsibilities
Monitor account health and product adoption to identify expansion or churn risks; Lead technical discussions and deliver live demos/workshops; Collaborate with Sales Directors on renewals and lifecycle strategy; Act as voice of the customer in product discussions; Create external-facing content (blogs, tutorials, events)
Seniority
Mid-Senior, hands-on IC