Software Engineer Customer Service (m/w/d)
Core
Analyze and optimize existing KNAPP logistics systems, integrate new software solutions for customers, and resolve software issues to ensure smooth operation of automated logistics infrastructure.
Role type
Software Engineer (Customer Support & System Integration)
Builds
Automated logistics systems for food and empty container logistics
Domain
Intralogistics / Industrial Automation
Deliverable
production ML models | product features | infrastructure
Required skills
Java, JavaScript, SQL, Windows/Linux/Unix OS, technical vocational training in IT or equivalent self-taught programming experience
Preferred skills
Experience in intralogistics software/IT
Technologies
Java, JavaScript, SQL, Windows, Linux, Unix
Responsibilities
Analyze and optimize existing KNAPP plant logistics processes, integrate new software solutions for existing customers, analyze and fix errors in existing applications, create problem tickets for permanent solutions, resolve software problems on plants
Seniority
Mid-level, hands-on IC
