Principal Engineer - AI Platform
Core
Define and own the AI platform architecture, build shared AI infrastructure (RAG pipelines, MLOps, guardrails), and lead GenAI product experiences for iHerb's wellness platform.
Role type
Principal AI Platform Engineer
Builds
Shared AI platform layer, RAG pipelines, vector search infrastructure, and GenAI product features (Wellness Agent, LLM-driven recommendations)
Domain
E-commerce / Generative AI / MLOps
Deliverable
production ML models | infrastructure
Required skills
AI-driven SDLC (Claude Code, Copilot, Cursor), large-scale distributed systems architecture, cross-org technical leadership, GenAI production systems, LLM evaluation frameworks, MLOps, agentic systems (LangChain, LlamaIndex)
Preferred skills
Microsoft Office Suite, Google Business Suite
Technologies
RAG, vector search, embedding infrastructure, LangChain, LlamaIndex, Claude Code, GitHub Copilot, Cursor
Responsibilities
Define AI platform architecture and GenAI product feature design; Lead build of shared AI platform layer; Build production AI systems and validate architecture; Set and enforce technical standards; Coordinate with Personalization team; Drive cross-cutting technical decisions; Mentor senior engineers; Represent engineering in cross-functional conversations
Seniority
Principal, hands-on IC with organizational influence
