Sr. Software Engineer II - AI
Core
Build GenAI-powered product experiences and shared AI platform infrastructure for iHerb, including RAG pipelines, LLM-driven personalization, and conversational agents.
Role type
Senior IC Software Engineer (GenAI)
Builds
Production AI features, retrieval infrastructure, eval frameworks, and LLM applications for marketing automation and BI.
Domain
E-commerce / Generative AI
Deliverable
production ML models | product features
Required skills
Python, LLM application development, RAG and retrieval systems, agentic frameworks, prompt engineering, vector databases, AI-driven SDLC tools, software design principles, automated testing, CI/CD, observability, on-call management
Preferred skills
MLOps tooling, internal developer tooling, e-commerce platforms, globally distributed teams, architectural documentation
Technologies
LangChain, LlamaIndex, Claude Code, GitHub Copilot, Cursor, vector databases, embedding models
Responsibilities
Design and operate production AI features; build shared AI platform layer; write LLM applications and integrations; evaluate model and feature quality; use AI-driven SDLC tooling daily; coordinate with Personalization team; document AI system design decisions; own observability of AI systems
Seniority
Senior, hands-on IC
