CRM Gaming Specialist
Core
Drive localized product excellence by aligning HQ product roadmaps with local market needs for a gaming/betting platform.
Role type
Product Operations Specialist (CRM)
Builds
Localized product features, campaigns, and customer experience improvements for Betano in 20 markets.
Domain
Gaming/Betting (GameTech)
Deliverable
product features
Required skills
CRM management, product operations, performance analysis, campaign/calendar management, competitive monitoring, PRD auditing, cross-functional coordination
Preferred skills
Lifecycle marketing principles, requirement definition, data-driven decision making
Technologies
None explicitly stated
Responsibilities
Own and manage homepage planning; Collect and synthesize customer experience feedback; Conduct competitive monitoring; Track and analyze performance data; Collaborate with HQ Product teams on roadmap items; Ensure alignment with CRM & Marketing for campaigns; Perform local product audits
Seniority
Mid-level, hands-on IC
