Developer Platform Operations
Core
Operational backbone for the FF EAI Brain Robotics Developer Open Platform, managing developer onboarding, technical support, and physical lab operations for a robotics ecosystem.
Role type
Senior Developer Platform Operations Manager
Builds
Developer portal experience, SDK/API access, and physical robotics lab environments
Domain
Robotics, Embodied AI, Developer Ecosystems
Deliverable
product features
Required skills
Developer portal management, API/SDK lifecycle management, technical support liaison, physical lab operations, hardware leasing logistics, cross-functional collaboration, data reporting, bilingual communication (English/Chinese)
Preferred skills
Robotics hardware experience, embedded systems background, makerspace operation, developer program design, GitHub/Postman/Jira familiarity
Technologies
Python, Node.js, GitHub, Postman, Jira, Confluence
Responsibilities
Own and optimize developer portal experience including onboarding and API key management; Serve as primary technical liaison for use case definition, architecture, and debugging; Manage day-to-day operations of the FF Developer Lab including hardware leasing and safety compliance; Partner with product, engineering, and business teams to align operations with developer demand; Maintain operational records and produce dashboards on ecosystem health KPIs.
Seniority
Mid-Senior, hands-on operational lead