Assistant Store Leader, People & Experience
Core
Building, developing, and nurturing a retail team to deliver best-in-class store experience and embody the brand ethos.
Role type
Assistant Store Leader (People & Experience)
Builds
In-store customer journey, team development, and store operations for a sustainable fashion retailer.
Domain
Retail / Fashion
Deliverable
product features
Required skills
Team leadership and development, financial indicator analysis, talent acquisition, scheduling and payroll management, in-store hospitality execution, customer feedback management, styling program management
Preferred skills
Business mindset, problem-solving, process improvement, over-communication, attention to detail
Technologies
None stated
Responsibilities
Lead the in-store customer journey and provide direction to the team; Cultivate talent by building internal and external networks; Lead the acquisition of new talent from sourcing to offer; Create schedules to deliver positive experiences while managing payroll budget; Execute in-store hospitality initiatives and manage day-of run of show; Own in-store service initiatives, follow up on customer feedback, and manage the styling program
Seniority
Mid-level leadership