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Principal Product Designer-Onboarding

London💼 Full-time🗓 2026-01-14 → 2026-09-26

Core

Lead design strategy and execution for high-impact growth initiatives across the customer lifecycle (acquisition, activation, engagement, monetization, retention) for a financial platform serving local businesses.

Role type

Principal Product Designer (Growth & Onboarding)

Builds

Web and product surfaces for customer onboarding, activation flows, pricing, packaging, and lifecycle touchpoints.

Domain

Fintech / Financial services for small and medium-sized businesses (SMBs) in Europe.

Deliverable

product features

Required skills

Product design strategy, growth experimentation, funnel optimization, interaction design, UX design, visual design, data-informed decision-making, design systems, mentorship, cross-functional collaboration.

Preferred skills

Fintech experience, SMB experience, payments experience, growth tooling, analytics platforms, A/B testing frameworks.

Responsibilities

Own design strategy for growth initiatives; lead end-to-end design for complex growth problems; partner with Product, Engineering, Data, and Marketing to define hypotheses and metrics; translate data and research into design direction; design onboarding and lifecycle experiences; balance rapid experimentation with scalable solutions; evolve the design system; mentor other designers.

Seniority

Principal, senior individual contributor with strategic and hands-on responsibilities.

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